Frequently Asked Questions
Welcome to Chair Hire Sydney! We’re here to make your event planning a breeze. Below are some common questions we receive. If you can’t find the answer you’re looking for, please don’t hesitate to contact us directly!
General Questions
We cater to a diverse range of events, including but not limited to:
- Weddings (ceremonies and receptions)
- Birthday Parties (all ages!)
- Corporate Events (conferences, product launches, office parties)
- Engagement Parties
- Anniversaries
- Baby Showers
- Themed Parties
- Community Events
And many more!
We offer a wide selection of chairs to suit different event styles and budgets. Our inventory includes (but is not limited to):
- Plastic Chairs: Durable and versatile for outdoor or casual events.
- Folding Chairs: Practical and easy to transport and set up.
- Tiffany Chairs: Elegant and popular for weddings and formal events.
- Ghost Chairs: Modern and chic, perfect for contemporary designs.
- Kids Chairs: Fun and safe options for children’s parties.
- Wedding Chairs: Includes Tiffany Chairs, White padded chairs, Ghost Chairs. Wire Chairs
- Bar Stools Perfect for casual networking and cocktail events and parties
- Deck Chairs Relaxing and lounging, perfect for movie nights and themed events
- Sofa and Ottomans Comfortable options for creating relaxed spaces
We recommend booking as soon as you have your event date and a good idea of your guest count. Popular chair styles and peak seasons can book out quickly. For larger events, such as weddings, we recommend booking at least 3-6 months in advance. For smaller events, a few weeks’ notice is usually sufficient, but last-minute bookings can sometimes be accommodated depending on availability.
Booking and Payment
You can easily request a quote through our website by adding your requested items to the cart filling out our booking request form. Alternatively, you can call us directly or send an email with your event details. We’ll get back to you promptly with availability and pricing.
To help us provide an accurate quote, you can fill out the booking request form with as much information as possible or you can send us an email with the following details.
- Your event date
- The type of event
- The number of chairs required
- The specific chair style(s) you are interested in
- The delivery and collection address
- Your contact details
We accept credit card, cash and Direct Bank Transfer
Our cancellation policy is stated in our hire terms and conditions
We recommend booking as soon as you have your event date and a good idea of your guest count. Popular chair styles and peak seasons can book out quickly. For larger events, such as weddings, we recommend booking at least 3-6 months in advance. For smaller events, a few weeks’ notice is usually sufficient, but last-minute bookings can sometimes be accommodated depending on availability.
Delivery & Collection
Yes, absolutely! We offer convenient delivery and collection services throughout the Sydney metropolitan area and surrounding regions. Please provide your event address when requesting a quote so we can calculate the delivery fee.
Delivery and collection fees are calculated based on the distance from our warehouse to your event location, the number of products, and the accessibility of the site.
Our standard delivery and collection times are Monday-Sunday between the hours of 8am – 4pm. We will coordinate specific delivery and collection windows with you closer to your event date. For deliveries or collections outside of standard hours, additional fees may apply.
We recommend that you or a designated representative be present at the delivery and collection times to ensure smooth handover. If no one is available, please inform us in advance and provide clear instructions for access.
We will deliver the chairs to a ground-level, easily accessible location at your venue. If the chairs need to be moved to a specific area, upstairs, or involve significant travel from the delivery point, please inform us in advance, as additional charges may apply or you may need to arrange for your team to move them.
Our standard service includes delivery and stacking of the chairs at the agreed-upon delivery point. Setup and pack-down of the chairs is not included unless explicitly arranged and quoted for. If you require setup and pack-down services, please let us know when requesting your quote.
Chair Care & Responsibilities
The hirer is responsible for the chairs from the time of delivery until collection. Any damage to or loss of chairs during the hire period will be charged to the hirer at the replacement cost of the item. We recommend counting the chairs upon delivery and before collection.
We ask that the chairs be returned in a reasonably clean condition. Excessively dirty chairs may incur a cleaning fee.
In some cases, and for smaller orders, self-collection and return may be possible from our warehouse. This is subject to prior arrangement and the suitability of your vehicle for safe transport. Please enquire when making your booking.